VICPAS is mainly design and produce touch screen glass and membrane switch keyboard which is especially used in HMI, Kiosk, Pos, Medical Machine, Touch LCD monitor and many other part which need touchscreen and membrane switch keyboard. We can also design with your sample or request. We focus on delivering a high quality product that meets your exact specifications, and exceeds your expectations.

VICPAS have large range of stock quantity ,more than 20000 different spare in stock,we would shop out the touch screen panel within 1 or 2 days after payment .If you need special help,we would try our best to help you.

Outer packing is strong carton with Five corrugating medium, inner packing is foam which would protect the product in well condition.

Shipping:

1. Shipping via DHL / FedEx / UPS /TNT / TOLL / Aramex / EMS . Fast , Safe , Good service.
2. We will ship the parcels within 1-3 working days after receiving your payment.
3. Normally , you would receive the parcels within 3 - 5 working days. (if ship by DHL / Fedex / UPS air express) .
4. Please make sure your shipping information are all in correct way (including address / post code / phone number / contact person / VAT number ).

Thank you very much for your interest in VICPAS products and VICPAS Company, below are few questions you may want answers.

1. How does the resistive touch screen work?

When you press your finger on a resistive screen, the top, flexible layer touches the bottom one, and the interruption in the electrical current is noted by the device, and it calculates the precise location of the point of contact. Depending on what button is located under your finger, the software registers the coordinates and performs the command. they respond to pressure, you can activate them with bare fingers, gloves, or styluses (remember the PalmPilot ?), but you can't swipe or use multi-touch gestures, because the electric current encased within can only successfully register one point of contact at a time.

2. How to clean a touch screen?

1. Choose a microfiber cloth. This is ideal for cleaning a touchscreen. Some devices will have such a cloth included or perhaps you can borrow one you use on your sunglasses.
2. Turn off the device before commencing to clean it. It is usually much easier to see where to clean when the device is switched off.
3. Give the screen a once over by brushing it with the microfiber in small circles.This will remove the majority of simple imperfections.
4. Only if truly needed, moisten a cotton cloth, even the corner of your cotton shirt, and repeat the small circular motions. It may actually be enough to just breathe over the screen and use that moisture to clean with.
5. Brush again with the microfiber cloth to finish off. Don't over-rub though! And if there is any dampness left, just leave it to air dry.Do not put too much pressure on the screen when cleaning it.
6. Wash the microfiber cloth.

3. Does VICPAS accept shipping via buy's account?

Sure, VICPAS accept to ship out the parcel by all customers express account, such as DHL, Fedex, UPS, TNT and etc. we could even send the parcel to your forwarder in China immediately after payment, we are always try our best to reduce every penny for customers as possible as we could.

4. If i order the wrong part, could it be returned?

Definitely, Vicpas provide up to 90 days return service. if there have any question within returnable date, feel free to let me now, we will help to send back the parcel, and refund the money immediately. (notice: buyer should pay the shipment charge of both)

5. What is the Warranty for the touch screen of VICPAS ?

For the touch screen, we have 1 years warranty.If any quality problems on our side were found in this period,we will send you the replacement in your right now .

6. How is your production management and quality control system?

VICPAS develops process - oriented QMS to identify and meet needs of customer requirement and expectation in an effective and efficient manner to achieve competitive advantage.
All our product process follows up ISO9001: income quality checking, in process quality checking, final product quality checking. The strict implementation of ISO9001 assures to provide error – free products to our customers.
We will show you these in our workshop during your visiting.
If you are interested in our products,please contact us for further information without hesitate.We will reply you as soon as we receive your inquiry.

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